Incompatibility Toolkit

A Practical Employer Guide to Managing Workplace Relationship Breakdowns

Workplace conflict and personality clashes are more common than many employers realise. While incompatibility is not misconduct, it can severely disrupt operations, damage team morale, and ultimately affect productivity and profitability.

South African labour law recognises incompatibility as a legitimate ground for dismissal, but only after the employer has followed a fair and structured process.

Too often employers act too quickly — or fail to follow the correct procedure — which results in unfair dismissal findings at the CCMA.

The CHA Consulting Incompatibility Toolkit has been developed specifically to assist employers in lawfully managing incompatibility situations, while ensuring procedural fairness and reducing legal risk.